Announcements
You Missed It: Live2Lead
If you weren’t with us in SLC the past few days then you missed out in a big way. Our Live2Lead event was a HUGE
October 31, 2021
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Category: Signature Service
Announcements
Worst Service Ever
Sitting in a restaurant the other night I wondered if our food was ever going to come to the table after having waited an unreasonable
October 11, 2021
4 Comments
Announcements
Is Ted Lasso A Good Coach?
Ted Lasso just swept up at the Emmys. Good for them, it’s the best, and only, series on any streaming platform I’ve ever watched more
September 29, 2021
2 Comments
Business
Applause for Jim: AV Guy
Let’s highlight Jim. At 7 AM on Thursday morning I showed up for a standard sound check prior to speaking for TUG, an association
September 24, 2021
2 Comments
Business
Tsunami: A Raw and Rare Example of The Promise To The Team
For years, my wife and I have enjoyed the incredible sushi of Tsunami, in particular their South Jordan, UT location. This place is ALWAYS
September 7, 2021
12 Comments
Business
Star Wars Missing LEGO Pieces – PCX Promise Customer Experience
An article was forwarded to me by my friend, Mike Miller, as he said it reminded him of The Promise. Does it ever! Check
September 4, 2021
2 Comments
Business
When You Are Under-Utilized
I don’t EVER recall in my career being hired to NOT: Be Funny Sing Do Impressions Do Parodies Share a Message They just wanted me
May 28, 2021
6 Comments
Business
300 Empty Chairs
One week ago I drove over 200 miles to give my keynote presentation for a first of its kind event in a small city
May 28, 2021
14 Comments
Engagement
The Missing Key
Have you ever noticed the unfairness that is the following statement: If you do your job, no one has any idea how many times you’ve
March 23, 2021
4 Comments
Business
30-Minute Wait
My 13-yr old son and I hopped in the JEEP to go grab a Garden Burger at the only restaurant he’ll order a burger
February 20, 2021
18 Comments
Talking with a Human
December 2, 2023
My cell phone number is on the Home Page of my web
The Carbon Promise
October 30, 2023
Imagine showing up at a high school to speak to the faculty
The Ocean View & The Sand Dollar
October 30, 2023
Recently we spent a week in beautiful Southern California, a place called
The Broken Winch
October 18, 2023
For nearly a decade, we have relied on a steel cable winch