Business
The Elvis Example
Recently I had a client asking me to return and deliver The Promise with one big change: They needed all new stories, examples and
October 27, 2019
2 Comments
Category: Signature Service
Business
The Fan Experience
Sitting down to lunch a few blocks from the venue where I had just finished my stage performance for thousands in attendance, I basked
October 13, 2019
6 Comments
Business
The JHE CX Promise: Non-Negotiables in Business
Have you ever spoken or performed in front of an audience of 1,000 people before? It’s quite the rush, and can be an amazing,
September 22, 2019
6 Comments
Business
JetBlue Signature Service
“Welcome aboard! Are you Mr. Hewlett by chance?” Surprised to be recognized, I said yes and was promptly handed a few items: A blanket,
May 12, 2019
5 Comments
