Engagement
Mom vs. dad
The difference between me being gone for 1 Week vs. my wife being gone for 1 Day is astounding. When I leave for work
May 6, 2022
4 Comments
Category: Signature Service
Business
Choking on McDonald’s
Sydney Raley, a 15-year old McDonald’s employee, noticed a customer in the drive-thru lane choking on a chicken nugget. Most teens I know would
January 22, 2022
4 Comments
Engagement
Walk To Water
What is your Promise Impact? Recently my friend, Heidi Totten, perhaps one of the greatest Impact Makers I’ve ever known, told me she and
October 31, 2021
No Comments
Announcements
You Missed It: Live2Lead
If you weren’t with us in SLC the past few days then you missed out in a big way. Our Live2Lead event was a HUGE
October 31, 2021
No Comments
Announcements
Worst Service Ever
Sitting in a restaurant the other night I wondered if our food was ever going to come to the table after having waited an unreasonable
October 11, 2021
4 Comments
Announcements
Is Ted Lasso A Good Coach?
Ted Lasso just swept up at the Emmys. Good for them, it’s the best, and only, series on any streaming platform I’ve ever watched more
September 29, 2021
2 Comments
Business
Applause for Jim: AV Guy
Let’s highlight Jim. At 7 AM on Thursday morning I showed up for a standard sound check prior to speaking for TUG, an association
September 24, 2021
2 Comments
Business
Tsunami: A Raw and Rare Example of The Promise To The Team
For years, my wife and I have enjoyed the incredible sushi of Tsunami, in particular their South Jordan, UT location. This place is ALWAYS
September 7, 2021
12 Comments
Business
Star Wars Missing LEGO Pieces – PCX Promise Customer Experience
An article was forwarded to me by my friend, Mike Miller, as he said it reminded him of The Promise. Does it ever! Check
September 4, 2021
2 Comments
Business
When You Are Under-Utilized
I don’t EVER recall in my career being hired to NOT: Be Funny Sing Do Impressions Do Parodies Share a Message They just wanted me
May 28, 2021
6 Comments
Rehab
May 21, 2022
“I have to tell you something…. I’m, um, I’m an alcoholic. It controls
The Big Fish Hits 70
May 12, 2022
Happy 70th Birthday, Friday, May 13, 2022, to my Father, “The Big
Working Out My Neck
May 11, 2022
Walking into the gym every morning I get to play a game called:
The Importance of Mediocrity
May 11, 2022
Glancing social media we will notice quickly our mediocrity in the face of