Engagement
The Missing Key
Have you ever noticed the unfairness that is the following statement: If you do your job, no one has any idea how many times you’ve
March 23, 2021
4 Comments
Category: Signature Service
Business
30-Minute Wait
My 13-yr old son and I hopped in the JEEP to go grab a Garden Burger at the only restaurant he’ll order a burger
February 20, 2021
18 Comments
Announcements
ZOOM Call Audio: How to Fix Your Music
ZOOM seems to have won the game in the pandemic. It became the Go-To, and “Do you have Zoom?” was the first thing every
July 22, 2020
No Comments
Business
Who’s Your Jordan Gibby?
Is there someone on your Team that you rely on and are extra grateful for this week? Let me tell you about one of
July 19, 2020
4 Comments
Coaching
My Gift to The Graduates of the Class of 2020
Outside of my office the sound of children laughing, playing, running and being chased fills the air. Young friends reunited, having been quarantined for
May 16, 2020
No Comments
Business
The Elvis Example
Recently I had a client asking me to return and deliver The Promise with one big change: They needed all new stories, examples and
October 27, 2019
2 Comments
Business
The Fan Experience
Sitting down to lunch a few blocks from the venue where I had just finished my stage performance for thousands in attendance, I basked
October 13, 2019
6 Comments
Business
The JHE CX Promise: Non-Negotiables in Business
Have you ever spoken or performed in front of an audience of 1,000 people before? It’s quite the rush, and can be an amazing,
September 22, 2019
8 Comments
Business
JetBlue Signature Service
“Welcome aboard! Are you Mr. Hewlett by chance?” Surprised to be recognized, I said yes and was promptly handed a few items: A blanket,
May 12, 2019
5 Comments
Remove The Old Debris in Our Lives
April 13, 2021
Pandemic Garage Syndrome. That’s what we can call it. Have you found
The Las Vegas Strip
April 6, 2021
Have you been to The Strip in Las Vegas? Unless you’re used
The Missing Key
March 23, 2021
Have you ever noticed the unfairness that is the following statement: If you
