Category: Signature Service

Engagement

The Missing Key

Have you ever noticed the unfairness that is the following statement: If you do your job, no one has any idea how many times you’ve

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Business

30-Minute Wait

  My 13-yr old son and I hopped in the JEEP to go grab a Garden Burger at the only restaurant he’ll order a burger

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Business

The Elvis Example

  Recently I had a client asking me to return and deliver The Promise with one big change: They needed all new stories, examples and

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Business

The Fan Experience

  Sitting down to lunch a few blocks from the venue where I had just finished my stage performance for thousands in attendance, I basked

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Business

JetBlue Signature Service

  “Welcome aboard!  Are you Mr. Hewlett by chance?”  Surprised to be recognized, I said yes and was promptly handed a few items: A blanket,

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