Customer Service
Tesla Promise with Jeff Civillico
Disclaimer: I Do Not own a Tesla, although I would love to someday, and especially after this Promise worthy story was posted and shared on
June 25, 2022
6 Comments
Category: CX
Coaching
Middle Ages
This past week my article was about being crowned the world’s worst axe throwing dad. I gave it a good effort in putting a
June 8, 2022
6 Comments
Business
Best Lanyard Maker of All-Time: The Legend of Yori Lim
Are you ever assigned to do little things that don’t seem to matter? Have you ever been in charge of making a lanyard
May 26, 2022
4 Comments
Business
Rehab
“I have to tell you something…. I’m, um, I’m an alcoholic. It controls my life, affects my job, and I’m terrified to tell my boss
May 21, 2022
10 Comments
CX
The Perfect Prom Ask & Response
A few months ago the doorbell rang after 11 PM. My daughter ran to open it and started screaming. Assuming a murderer had politely
April 21, 2022
14 Comments
Announcements
2 Brands Collide: The Promise vs. Jason Hewlett
Have you ever created something that you put your heart, soul, time, money, energy and everything into, only to face the reality that it’s
April 16, 2022
24 Comments
Business
Losing the Award: Lady Gaga Promise Leadership
Lady Gaga has just helped me see that even in losing, we can still win. Did you see what she did at the Grammys while
April 7, 2022
14 Comments
CX
Worth Jail Time
A man who had served in four tours of duty for the US Military, received three Purple Hearts, experienced extreme difficulty integrating back into society
February 18, 2022
2 Comments
Business
Write a Better Letter
Every Birthday and Christmas I looked forward to presents, and was rarely disappointed by my amazing parents who truly gave me so much to
February 12, 2022
8 Comments
Business
I Got Sued Yesterday
I Got Sued YESTERDAY. Just like this headline is misleading and complete clickbait, such is the reality we are living in, and the point of
January 25, 2022
8 Comments
Gained The Weight Back
September 19, 2022
“Burn all the videos”, I said, watching myself in disgust. “No one
The Promise of Pain
September 10, 2022
No Pain, No Gain! That quote is always a fun one to
Son Saves Mom from Drowning
August 29, 2022
Son saves his Mom from drowning after she suffers a seizure! A Mother,