Category: CX

Cardio Miracle

The Chocolate Factory Broken Promise

“Better than advertised” is always preferred to “Worse than we anticipated!” Did you read this story of the Willy Wonka Chocolate Factory Experience in Glasgow,

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Announcements

Crazy Week

It is after midnight on Sunday, March 3, as this blog is due to go out at 5 AM. I usually don’t wait until the

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Business

Talking with a Human

  My cell phone number is on the Home Page of my web site. It is also strewn about the internet in every place possible.

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Business

No Tipping Allowed

In my home state, there is a new bagel shop in town that does NOT allow customers to leave a tip. The owner of Cheryl’s

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Business

The Middle Seat

“No, thank you, I will take any seat but the middle seat,” I reply to the customer service agent. “Sir, you don’t understand, you’ll be

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