Category: CX

Business

Choking on McDonald’s

  Sydney Raley, a 15-year old McDonald’s employee, noticed a customer in the drive-thru lane choking on a chicken nugget. Most teens I know would

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Business

The COVID Test

  As I waited for the required 15 minute COVID test to give its results allowing me to join the event I had flown across

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Business

Your New Year Promise 2022

Saturday, January 1, 2022 Sat on the couch with Royal, 10-yrs old, and discussed what he wants to become, create, and accomplish in 2022. We

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CX

What Gift Will You Give?

Christmas is this week, and many holidays are being celebrated this time of year – I hope you have a wonderful season filled with traditions

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Announcements

One Moment

  I was 21. My Dad had told me about how great this entertainer was, someone I had never heard of, who had just signed

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Announcements

The Revenant is 2021

  Have you seen “The Revenant”?  It’s not for the weak of heart. If 2020 were a movie scene, it would be when mountain man

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Announcements

Worst Service Ever

Sitting in a restaurant the other night I wondered if our food was ever going to come to the table after having waited an unreasonable

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Business

Instead – with Seth Godin

  The Man, The Myth, The Legend, Seth Godin keeps a DAILY Promise To The Audience that is difficult to comprehend.   Every morning, for as

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