Category: CX

Business

Subscriber Retires

  Each week I log into my newsletter portal, after the launch of a new blog post, and see how many of my emails were

Read More »
Business

Silverfox

  I hired a photographer to update my head shots. There’s an old joke about not updating your head shots enough. It’s the one where

Read More »
Coaching

Meeting Dr. J

  Dr. J. Yes, the Legend, Dr. Julius Erving of basketball fame and greatness, was in the same restaurant as our family having lunch today.

Read More »
CX

$100 Tip

In my wallet I always carry a $100 bill. If my posting this leads to me being mugged, so be it! Come and get your

Read More »
Coaching

Handing Over The Mic

Friday night was our son’s first high school basketball game, along with all boys basketball teams of every age. Annually they play a team called

Read More »
Business

The Cookie Promise

Can you imagine how I felt when I showed up and my presentation had been turned into a COOKIE?   What kind of client does this?

Read More »
Coaching

Can Accountants Laugh?

  Have you heard this one? How do you tell the difference between an introverted accountant and an extroverted accountant?   The extrovert looks at your shoes.  That

Read More »
Business

Favorite Events

They say you’re not supposed to have a favorite kid. It might even be risky naming a favorite place to eat if you’re a food

Read More »
Coaching

Middle Ages

  This past week my article was about being crowned the world’s worst axe throwing dad. I gave it a good effort in putting a

Read More »