The $36,525.50 Receipt
As I signed my name on the receipt I said to my wife, “Glad we got here in time before they closed. We really need this Dramamine for our boat ride tomorrow.” That’s when my wife, ever-present, ever-ready, looked over my shoulder at the receipt. “Wait a minute! What is this?” She snatched it […]
The JHE CX Promise: Non-Negotiables in Business
Have you ever spoken or performed in front of an audience of 1,000 people before? It’s quite the rush, and can be an amazing, or even terrifying experience. I remember my first few shows at the beginning of my career working with the traveling show, the Las Vegas “Legends in Concert”. Stepping out onto […]
Just Do What You Say You’re Going To Do
As I waited on the conference call line I wondered if perhaps I had gotten the date or time wrong? I re-dialed in to make sure I got the number right, and waited. This was a call set up by my peer, and I was clicking on their link to accept their invitation to connect, […]
Sophia The Robot
“We are very excited to have you speak to our delegates in Sydney, Australia, to our 8,000 attendees, most of which will be translated realtime into over 20 languages from all over the world…but there is one challenge we face that we will need you to send us scripting for… You’ll be sharing the […]
Andrew Luck: Promise to The One
29-year old Pro-Bowler Andrew Luck, star quarterback of the Indianapolis Colts, held a press conference this past week to announce his announcement from the NFL. 29-year old stars don’t usually retire just because. His body has been through every kind of challenge: Concussions; Torn Shoulder; Lacerated Kidney; Muscle Pulls in Abdomen; Calf Tear and Lower […]
The Promise to Start Again
I’ve been hounded by a weight problem for the past 20 years. Hounded may be an understatement. Try: All-Consumed. I start diets, then suffer and sweat my way through an intolerable pain until I finally see some results and then – BAM! – the weight comes right back when I have a relapse and completely […]
The Epic Adventure Promise
“Dad, I don’t know how to do this! I don’t want to die!” yelled my son as he dropped over the cliff. Yes, this was my son’s first time on a rappelling rope, about to go on an 80-foot cliffhanger. As I coached him down I prayed he’d hang on with that brake […]
The CEO’s NEW Promise
“For companies to truly make good on their lofty promises, they will need Wall Street to embrace their idealism, too. Until investors start measuring companies by their social impact instead of their quarterly returns, systemic change may prove elusive.” ~ The New York Times “Lofty Promises” made by today’s most successful CEO’s, such […]
Your Business is Your Promise
Recently I attended a conference where they promised we’d be fed every morning and lunch. Arriving at the first breakfast I realized I should have packed my own! I sat through the first 3 hours starving. Lunch arrived – time for redemption. I knew they could do make up for breakfast. And then […]
Commit to The Bit (The Promise to Be Kind): Part 2
“Wow, that beard makes you look terrible! What’s going on, have you also purchased a Corvette to go with your mid-life crisis?”, my friend asked me the other day in the hallway of the speaking conference. This evoked immediate thoughts of my first day of school, when a stranger came up in the hallway, […]