Announcements
Worst Service Ever
Sitting in a restaurant the other night I wondered if our food was ever going to come to the table after having waited an unreasonable
October 11, 2021
4 Comments
Category: Management
Business
Tsunami: A Raw and Rare Example of The Promise To The Team
For years, my wife and I have enjoyed the incredible sushi of Tsunami, in particular their South Jordan, UT location. This place is ALWAYS
September 7, 2021
12 Comments
Business
Star Wars Missing LEGO Pieces – PCX Promise Customer Experience
An article was forwarded to me by my friend, Mike Miller, as he said it reminded him of The Promise. Does it ever! Check
September 4, 2021
2 Comments
Announcements
Everything That’s Wrong In Your Life
Everything that’s wrong in your life is because you broke a Promise to yourself! You may not like that statement, but having now dug
August 20, 2021
2 Comments
Engagement
The Olympic Promise To The TEAM: Caeleb Dressel
If you won a GOLD MEDAL, who would you give it to? If you’re Caeleb Dressel, you hop out of the pool after your
July 28, 2021
2 Comments
Announcements
Ever Seen A Manager Cry? The ICM Process
Have you ever seen a Manager cry? Not because you did something wrong… Because the people they lead are giving them compliments, great words
July 22, 2021
2 Comments
Announcements
LIVE & 1,000+ In-Person Events Are Back!
This past week I spent multiple days onsite for an event over a year in the planning that refused to go Virtual. They knew they
May 1, 2021
No Comments
Announcements
The Promise Institute
What did you dream about becoming when you were a kid? If you were like me (and perhaps you’ve read these facts in my
March 17, 2021
No Comments
Announcements
Giant in our City Event with Governor Herbert
Last week I had a most unique opportunity to help the Salt Lake Chamber keep their Promise to 1,300 attendees of their most prestigious
June 22, 2020
2 Comments
Announcements
A Tale of Two Employees
“I hate going to work everyday,” he quickly admitted after our call had just begun. “It’s like they know I’m needed to fill a
February 9, 2020
2 Comments
How Scrambled Eggs became Yesterday
November 30, 2022
The Beatles song “Yesterday” was originally written as “Scrambled Eggs” Here are
Your Sacred Places
November 25, 2022
Last week I posted the video above sharing a very special,
Handing Over The Mic
November 19, 2022
Friday night was our son’s first high school basketball game, along with all
The Broken Finger Promise: The Legend of Romney Hewlett
November 12, 2022
If there was ever a wrong time to break a finger, this