Business
Your Business is Your Promise
Recently I attended a conference where they promised we’d be fed every morning and lunch. Arriving at the first breakfast I realized I
August 18, 2019
4 Comments
Category: Customer Service
Business
I Am The Parachute
Phone rings, it’s a number I don’t recognize (probably another robocall, I seem to get 5-10 per day now!). “Hello, this is Jason,” I
July 7, 2019
12 Comments
Business
JetBlue Signature Service
“Welcome aboard! Are you Mr. Hewlett by chance?” Surprised to be recognized, I said yes and was promptly handed a few items: A blanket,
May 12, 2019
5 Comments
