Category: Customer Service

Business

Subscriber Retires

Each week I log into my newsletter portal, after the launch of a new blog post, and see how many of my emails were opened,

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Business

Silverfox

  I hired a photographer to update my head shots. There’s an old joke about not updating your head shots enough. It’s the one where

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Business

The Cookie Promise

Can you imagine how I felt when I showed up and my presentation had been turned into a COOKIE?   What kind of client does this?

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Customer Service

Make A Wish

A chronically ill child requests one person for their Make A Wish…and it’s you! Do you drop everything and go?   Do you talk yourself

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Business

Your Favorite Part

“The Raptor Daddy Dinosaur routine!”  “TJ The Shuttle Driver – Yee-Haw!”  “The part where you took Facebook off your iPhone to be a more present

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Business

Choking on McDonald’s

Sydney Raley, a 15-year old McDonald’s employee, noticed a customer in the drive-thru lane choking on a chicken nugget. Most teens I know would start

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Business

The COVID Test

  As I waited for the required 15 minute COVID test to give its results allowing me to join the event I had flown across

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Announcements

Worst Service Ever

Sitting in a restaurant the other night I wondered if our food was ever going to come to the table after having waited an unreasonable

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