I’m a fan of Costco.
Other than on the Saturday before the Superbowl. Or really any day the week of a Holiday, as the amount of people that are also fans is insane.
Other than that crazy time of the year, Costco is the best.
Now they are even more the best.
Did you read about this?
Some lady literally took her DEAD Christmas Tree back a WEEK AND A HALF AFTER Christmas, testing the true commitment to the promise of a generous return policy Costco has in place for it’s members.
This is hilarious and equally disturbing.
Hilarious a customer would do this, and more so just plain disturbing they would have the audacity.
What did Costco do?
Kept their Promise to the Customer (another reason I’m a fan).
Question I have for you is, would you do the same for your customer?
~ jason
Jason Hewlett, CSP (Certified Speaking Professional), CPAE Speaker Hall of Fame, Keynote Speaker for the largest corporate events in the world. His primary message, The Promise, is essential for Leadership, Management, Sales, Marketing, Direct-Sales Companies, and is a combination of engagement and entertainment meets inspiration. Jason has even received standing ovations from IT guys. He has been acknowledged as life-changing by Conference Attendees, C-Level Executives and Hollywood Elite. jasonhewlett.com
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