Disclaimer: I Do Not own a Tesla, although I would love to someday, and especially after this Promise worthy story was posted and shared on Instagram by my dear friend, beloved Host, Emcee, Speaker, and Award-Winning Las Vegas Entertainer Jeff Civillico.
This whole post today is a screen shot, as it comes to us from Instagram, but how can you not LOVE a story like this?
To paraphrase – his Tesla got a flat and the next thing Jeff knew, logging into the Tesla app, he was suddenly transported into the Tesla Promise World of Customer Service that tops most car service stories I have ever heard. This is above and beyond service, this is Promise level awesomeness!
Thank you Jeff for sharing and allowing me to post this here.
My friends, please feel free to follow Jeff on Instagram ( @jeffcivillico ) and his amazing work worldwide as one of my best friends and busiest men in showbiz. He is also founder of Win-Win Entertainment which does astoundingly wonderful work for children in hospitals. Jeff, thank you for all the good you do, living The Promise daily, and I’m glad you got your Tesla back safe and sound!
Enjoy this post, and consider the many ways in which Tesla made and kept The Promise in this engagement experience with a raving fan customer. These are the Signature Moves any company who keeps The Promise can have promoted by their audience when the reality is greater than the commercial that is the brand of Tesla!
Question: Have you ever had an experience like this that you can share with me? I’d love to spread the word.
~ Jason Hewlett
Husband, Father, Writer, Mentor, Hiker
- Speaker Hall of Fame * Award-Winning Entertainer * Promise Legacy Project Coach
- World’s Only Keynote Speaker utilizing entertainment, musical impressions, and comedy to Create Legendary Leadership through the Power of Commitment
- Author of “The Promise To The One”
6 Responses
Pretty amazing.
It is, right? I love this story! Thank you Louise!
Thank you Jason for sharing the light you find and amplifying it. With all the hate and negativity in the world these days, I need more and more of this kind of story that renews my hope in a better world and faith in people (even if it’s a corporation). You are a gem my friend!
You’re so kind Mindy. Thank you for this comment, and thank you for living The Promise the way you always do.
Ahhh I love that you featured this story, Jason! I was so impressed by their customer service… way to shine a spotlight on how companies can turn “bummer moments” into “wow moments.” Hopefully more companies will take Tesla as an example of what it looks like to keep the promise of caring for the customer!
Thank you Jeff for the inspiring story. Really love how they turned the bummer into a wow. Gives me hope more companies will do the same!