Business
Promise to The Work Family
Years ago, before I had kids, I was at a friend’s home and remember watching him with his little ones before sending them off to
January 19, 2020
2 Comments
Category: Inspiration
Business
How To Shape & Sculpt Your Performance
How good is your Performance? Not last year, not someday, but right now. In leadership you are required to judge the performance of those
January 12, 2020
4 Comments
Engagement
What’s Your Arena?
Stepping into The Arena I knew I was about to fail – not just a little, but big time. I had worked on material
January 4, 2020
5 Comments
Inspiration
New Year’s Promise
In a few days we ring in the new year and yes, even the new decade of 2020! Millions will set goals this week.
December 26, 2019
4 Comments
Business
Another Kid’s School Concert
By December 10th our family had already been to 7 holiday concerts between school, community events, and church. This past week we faithfully trudged
December 19, 2019
18 Comments
Business
The $10 Million Bonus
Imagine going to your annual holiday party with the expectations of a normal event: drinks, socializing, reminding your peers of your partner’s name…maybe even
December 12, 2019
8 Comments
CX
3 AM in Las Vegas
If you’re in Las Vegas and awake at 3 AM, there are only a few reasonable scenarios: You’ve lost so much money that you
December 8, 2019
10 Comments
CX
The Parable of the Car Jump
“Sir!” she shouted as she tapped my closed car window, “Can you help me? My car needs a jump!” Her words were muffled between
December 1, 2019
8 Comments
Business
Gratitude
The box on our porch was so big I needed to have help bringing it in the house. Excited and surprised, we wondered what
November 24, 2019
14 Comments
Customer Service
When Billy Joel Didn’t Play The Piano Man
We’ve all been there: In the audience when a promise was made and then blatantly broken to us. The Boss who lured you to the
November 17, 2019
4 Comments
