
The Middle Seat
“No, thank you, I will take any seat but the middle seat,” I reply to the customer service agent. “Sir, you don’t understand, you’ll be sitting in a normal seat in the back if you don’t accept this upgrade to ComfortPlus, but we don’t have a window or aisle, only a middle seat,” the agent replied. “I’m good. I only want the aisle, and don’t care if it’s in the back,” I retort. Miffed, I get on the flight, thankful to not have to sit in the middle seat. Vs. The flight is now delayed. Now it is deplaned. We all begrudgingly get off the plane. We wait for hours. Everyone is upset. A riot seems to be brewing in the terminal. We’ve been sent scrambling to a different gate. I plead to the new gate agent – “My flight has been delayed now 2 times, I absolutely have to get to my destination by tonight or I will miss my presentation in the morning where I am the Keynote Speaker for a very important group. I promised I’d be there. Can you do anything for me?” “Well sir, I see here on your preferences that you’ll take








