Archives for goals

Goals vs Promises – The Process

  Why set a goal when we can make a promise? If you’ve heard me speak about The Promise, The Engagement Experience, you’ve heard me say that phrase. A lot of people are confused. They go, “Does that mean there’s no more goals?” No. That’s not what that means, but all you have to do is go through a process that helps you: Identify Clarify Magnify …what are goals, and what are promises? If it’s a goal and you can set it and break it and it’s not a big deal if you hit it, that’s a goal, so identify
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New Year, New You, Yeah Right

  You’ve been waiting for my “Don’t set GOALS this New Year, make a….” yeah, I think I’ve overdone that a bit on this blog. For which I apologize only to those that have unsubscribed from it being too much. For those that hang in there with me, I thank you and hope my posts bring you smiles, thoughts, new perspectives, and the occasional tear (either from sentiment or laughing a lot). You’ve probably heard or seen “NEW YEAR, NEW YOU!” I don’t like that so much. Why?  Because it usually involves me in only my shorts standing under hot
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2017 Goals vs. Promises

  As the NEW YEAR approaches, what are the GOALS you are focused on accomplishing to really hit a home run this coming year? If you’re like me, you realize that sometimes GOALS aren’t enough. Call it what you will: Resolutions * Commitments * Goals I ask the question: “Why Set a Goal when you can Make a Promise?” I’m not saying Goals aren’t important – that would be ridiculous!  We all need to set Goals. But Goals are those pieces we can chop away at.  Usually Goals are associated with numbers, systems, projects. In that case, Goals are good.
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Engaged Employees Make or Break Your Business

  Disengaged and uncommitted employees cause more loss of money to business owners than anything else. I’m not talking about non-engaged employees, they at least keep the lights on…I’m talking about disengaged employees that drive business AWAY! Think of the last time you had a GREAT experience at a restaurant, a theme park, or checking into a hotel.  You probably didn’t post anything about it anywhere on the interwebs, you just went about your life, because it’s expected that things ought to just be done well, that’s why you went there! But BAD customer service?  Oh boy!  You’re on every
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The Promise to The Family: Personal (Part 2)

  Welcome to Part 2 of The Promise to The Family   (If you missed it, CLICK HERE for Part 1: The Business Family: AKA “The Team”)   There are 2 types of families: Personal & Business On a Personal level, there is a FAMILY for which we work, stay disciplined, and bring home the bacon.  This may be your family in your home, comprised of spouse, kids, pets.  For others the Family may be paternal relations, or perhaps dear, dear friends who make up roommates and associates.  And then there are communities, could be religious, health, or those with
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