Archives for blog post

The Descent: The Greater Ascension

  As I sobbed into the phone from the summit of The Grand Teton, following a 24-hour long arduous trek to get to the legendary craggy peak, I left a message for my family in both gratitude for their help with my preparations to ascend, and also mixed with terror at the thought of what I had just accomplished. It wasn’t until the moment I stepped foot off the top of the mountain to begin the journey home that I realized The Descent is more important and dangerous than any Ascent. Every mountain climb has an Ascent and a Descent.
Continue Reading

Gotta Hand it to United

A few weeks ago I posted a blog called, “The Promise United Never Made”. Wow did that stir up some strong feelings from the opposers, critics, and posers out there!  Haha. My whole point was simply that United Airlines only had it as a GOAL to make the customer experience be positive, that they never made any kind of PROMISE to us. Many people agreed with my assessment and the change in language, and how that shifts the strength of power in our words. And then others showed up shouting how promises can’t be guaranteed, it depends on the circumstance, as
Continue Reading