TEXT or CALL Jason 801-674-3668

Facebook X-twitter Linkedin Instagram Youtube

The Promise Blog
Engagement

Walk To Water

  What is your Promise Impact? Recently my friend, Heidi Totten, perhaps one of the greatest Impact Makers I’ve ever known, told me she and her gal pals were going to do a “WALK TO WATER” for women in Kenya: each of her friends walking 100 miles over a month+ long adventure. I asked if I could join in.  She said I’d be the only guy, but of course I could walk along with their efforts. So, for the last month+ I’ve walked over 100 miles!  I think I’m actually close to 150. By the end of this stretch I hope to be near 200 miles. Here’s a photo of today’s effort, which ended up being 6 miles.     In support of women who have to walk way too long in order to get water for their families, I have dedicated time, effort, and my body to this cause.  Some seriously sore joints, hips, and feet. It has been joyous! I love stuff like this, which actually makes a tangible difference. Since Heidi knows the people the money we are raising in our walking efforts is going to, and is even headed to Kenya next week to let them in

Read More »
October 31, 2021 No Comments
Announcements

You Missed It: Live2Lead

If you weren’t with us in SLC the past few days then you missed out in a big way. Our Live2Lead event was a HUGE success, and the ultimate launch to The Promise Institute. It was incredible to sit back and watch as our Founders led the way, guiding the VIP Experience with The Leadership Game (which blew people’s minds), a world-class filet mignon meal, networking with some of the most wonderful leaders you’d ever want to meet, and enjoying a full day of some of the best speakers on the planet, cultivated by John Maxwell. I even had the chance to stand outside and greet attendees!   I am so proud of Allen Roberds (pictured above), who brought JMT’s Live2Lead to Salt Lake City, a big investment and risk, in case people don’t show up, and he was masterful leading the VIP Experience Leadership Game, and the entire day for us as Emcee & Host.   I am so proud of Heidi Totten, for her bravery in sharing how The Promise Institute began, speaking following Jamie Kern Lima’s powerful story, and adding to the value of what was said in creating one’s Promise Impact with her own story of

Read More »
October 31, 2021 No Comments
Announcements

One Moment

I was 21. My Dad had told me about how great this entertainer was, someone I had never heard of, who had just signed a $150 Million contract in Las Vegas as an unknown headliner, and was the talk of the town. We took our seats.  Lights went down.  Music cranked.  Suddenly he appeared and blasted into the best entertainment moment I had ever witnessed in my life…and everything changed. I knew, in that very moment, exactly what I could become, what I’d have to do, and who I could aim to become like. He was right there in front of me.  And it became an obsession to be like this man. One moment can change your life. WHAT WAS YOUR MOMENT? There could be many moments you might point to – but in terms of your dreams, career, all you ever hoped might become your future – there was just ONE moment. Mine was at The Mirage, March 2000, watching Entertainer of the Year Danny Gans perform for the first time. I got chills, not just because of how good he was, but because I saw what I could become. What was your moment? ~ As a Speaker who

Read More »
October 20, 2021 2 Comments
Announcements

The Revenant is 2021

Have you seen “The Revenant”?  It’s not for the weak of heart. If 2020 were a movie scene, it would be when mountain man Hugh Glass (played by Leonardo DiCaprio, who won an Oscar for this one) is mauled by a mother grizzly bear and left for dead. That is the scene that gets all the glory for its gory and storied tale.   It is a true story!  Incredible he survived!  And then we follow Hugh being pulled from place to place in his compromised state by his mostly disinterested peers and very concerned son. What is overshadowed by the bear scene is what comes next. If 2021 were a movie scene it would be the part when Glass, laying and dying from what’s just happened from the bear, is mostly paralyzed from his wounds, and watches horrified, helpless, and voiceless, as his nemesis kills his only son before his very eyes…and then buries Glass alive. True story. That’s how 2021 has felt to me. How about you? I know you come to this blog for uplifting stuff, and you should, it’s my promise to you that you will learn, be entertained, and engaged. But what I’ve gotten out of

Read More »
October 19, 2021 No Comments
Announcements

Worst Service Ever

Sitting in a restaurant the other night I wondered if our food was ever going to come to the table after having waited an unreasonable amount for a server to take our order before remembering to bring water. As a business owner, I know there is an employment challenge right now, and as those in my party complained of the service, all while we sat there parched, we also discussed The Great Resignation. As a business owner and leader, I don’t want any customers to have this experience with me. Even though I have struggled to survive the past 19 months of pandemic life as a public speaker switching to virtual and back to in-person again, we are still serving the client and keeping The Promise the best we possibly can. As a customer waiting on his food, I can also sit and complain about leadership in the place I chose to frequent. Perhaps I won’t come back due to “slower service” even if the food is decent? However, from my perspective, I felt it more important that day, in that moment, instead of becoming The Critic to choose my perspective and reaction to the situation with my Promise to Lead: Compassion. Understanding. Empathy.

Read More »
October 11, 2021 4 Comments
Announcements

Is Ted Lasso A Good Coach?

Ted Lasso just swept up at the Emmys. Good for them, it’s the best, and only, series on any streaming platform I’ve ever watched more than 3 episodes in a row. In fact, last year when I got a new computer and received the AppleTV+ subscription, I watched the first Ted Lasso episode and stated: “I would buy an AppleTV+ subscription just for one Ted Lasso episode!  It is THAT good.”   Now it has won all of the awards, and I agree it should have. The question is: Is Ted Lasso a good coach? I mean, he doesn’t even KNOW soccer…football…English anything essentially. Well, truth is, the premise of the show is built upon hiring Ted Lasso due to his lack of knowledge of the sport, and thus the beauty of the influence that his ignorance is bliss.  He changes the entire culture of the organization due to his Promise nature and Promise leadership traits. What does Ted Lasso prove? A Coach doesn’t need to be a Champion in the profession in order to coach others to success. Which begs the follow up question: Why would a Champion need a Coach? This question seems ridiculous, doesn’t it?  Of course Champions

Read More »
September 29, 2021 2 Comments
Business

Applause for Jim: AV Guy

  Let’s highlight Jim. At 7 AM on Thursday morning I showed up for a standard sound check prior to speaking for TUG, an association I had been booked to speak for over 2 years. Finally the event, postponed since last year, was here! Something was wrong with my laptop not connecting to the system, even though it worked the day prior at my other event. Jim, the AV guy I just met, suddenly went into figure it out mode. If you’ve ever worked with an engineer or IT guy it’s like watching someone go into a phone booth and become Superman. I got out of his way as he went through every scenario. The Audience would arrive in an hour. He began running from his office, to his car, to every corner of the building coming up with solutions, never lost his cool, just went to work… Jim eventually got it figured out with another laptop, a connector from his computer to mine, and a faux projector set up that would not be used for the audience but would allow me to see the advancing slides in my computer. I have never seen anyone come up with this kind

Read More »
September 24, 2021 2 Comments
Business

Instead – with Seth Godin

The Man, The Myth, The Legend, Seth Godin keeps a DAILY Promise To The Audience that is difficult to comprehend.   Every morning, for as long as I can remember, in my inbox sits thought provoking, inspiring, powerful blog posts sent to hundreds of thousands, even millions of readers. It is THE First thing I read every day. The Practice behind Seth’s Signature Moves and Promise to Blog is quintessential in Leadership, Contribution, and Integrity. It is as consistent as the sun coming up, and always arrives in my inbox to begin every day. Not just workdays, but weekends, every single day. Over 5,000,000 words! It is the ultimate example of Making a Promise and Keeping it, even if he never made that promise to us, he just does it, going from “commitment-to-daily habit”, and he knows that we all expect it, and it’s always there. Promise delivered. Incredible! As a writer who barely cranks out 1 blog per week to me it’s unfathomable he can think of and create this amount of content.  What a commitment to make! Question: What do you do Every Single Day without fail in your personal leadership?  The behavior must go from static to becoming

Read More »
September 10, 2021 6 Comments
Business

Tsunami: A Raw and Rare Example of The Promise To The Team

  For years, my wife and I have enjoyed the incredible sushi of Tsunami, in particular their South Jordan, UT location. This place is ALWAYS packed. Lines out the door oftentimes, and has been that way since it first opened in our community. Tsunami’s Signature Moves: Be the best, high end choice for sushi.  Their Promise is that the sushi is fresh, delicious, and is the top spot to get delicious Japanese food on a date with a loved one or just meeting/impressing the important clients for a business gathering. Tsunami has remained extraordinarily busy through these tough 18 months past, as they consistently provide a Promise Customer Experience (PCX), while equally have a wonderful, friendly, lively staff. I’m on their mailing list, and was shocked to see this email sent as a part of their newsletter last week.   What do you think?     This is incredible to me – that they are closing on Sundays for this reason! FYI: They’re literally crazy busy every day of the week. Did you notice their reasons? It’s not for lack of customers.  It’s for caring for, and engaging, their people!   The Promise To The Team: “Improving work/life balance of our

Read More »
September 7, 2021 12 Comments
Business

Star Wars Missing LEGO Pieces – PCX Promise Customer Experience

  An article was forwarded to me by my friend, Mike Miller, as he said it reminded him of The Promise. Does it ever! Check out the article by Jason Aten on inc.com HERE or the following is a summary, with my commentary in parenthesis: Customer John buys extremely expensive STAR WARS LEGO set (been there, done that!) In the midst of following 400 pages of construction instructions, realization sets in that an entire packet of pieces is missing! (if you’ve ever done LEGOs this size, or had a child working on one, you know this is a catastrophic situation)  Considers taking it back to the store where he bought it (never a good outcome) Decides instead to email LEGO and see if he can get a response that isn’t automated (yeah right! Like that’s a thing anymore) Instead he receives the ULTIMATE Promise Response from a company that delivers Promise Customer Experience & a Promise Engagement Experience he wasn’t expecting (the definition of Promise in CX is Unexpected Over-Delivery) Screen shot of the CUSTOM email John received from LEGO (yes, this is real)     How brilliant is this? Not some generic auto-response, but a CUSTOMIZED, HILARIOUS, CREATIVE email

Read More »
September 4, 2021 2 Comments

Want to receive inspiration and laughs weekly from Jason?

Recent Post

October 2026
M T W T F S S
 1234
567891011
12131415161718
19202122232425
262728293031  
Archives
Categories