A Tale of Two Employees
“I hate going to work everyday,” he quickly admitted after our call had just begun. “It’s like they know I’m needed to fill a spot but I don’t feel needed in any other way. It’s like they don’t see what I could bring, my unique skillset and experience. I don’t know how much longer […]
Promise to The Work Family
Years ago, before I had kids, I was at a friend’s home and remember watching him with his little ones before sending them off to school. The whole family put their hands in the circle, hand over hand, as they shouted altogether, “Gooooooo TEAM!” I thought: Well, that’s corny. But cute, too. Now with […]
How To Shape & Sculpt Your Performance
How good is your Performance? Not last year, not someday, but right now. In leadership you are required to judge the performance of those you lead on a very frequent basis. In sports those who stay in the game the longest are the highest performers. In sales you must perform or you’re out of a […]
The $10 Million Bonus
Imagine going to your annual holiday party with the expectations of a normal event: drinks, socializing, reminding your peers of your partner’s name…maybe even reminding your boss that you work there. The executive team welcomes you, surprisingly hands you a red envelope, gathers everyone around to stand and listen to the usual speeches before getting […]
The Break Dancing Maintenance Technician Promise
Recently I spoke in New Orleans to a wonderful group who had partied hard the night before I gave the Closing Keynote Speech. Although tired, they were still a very fun group and energized. Everyone was talking about their peer who had revealed his incredible moves and “Break Dancing” at their evening party. They […]
Clarify – Recognize Greatness on the Work Family
Clarify – the 2nd step of the Signature Moves Process. IDENTIFY CLARIFY MAGNIFY How do we help others discover and clarify their contribution to the team? We tell them as often as possible. We congratulate them on a job well done. We acknowledge greatness every chance we get. The Work Family is a […]
Private Jet Flight to Deliver the Climate Change Talk
“We’ve been talking about saving the Amazon for 30 years, and we’re still talking about it!” ~ Harrison Ford Yes, THE actor Harrison Ford of Han Solo/Indiana Jones/The Fugitive fame, delivered that passionate line in his speech at the UN Climate Action Summit last week in New York about saving the environment…and then promptly hopped […]
The JHE CX Promise: Non-Negotiables in Business
Have you ever spoken or performed in front of an audience of 1,000 people before? It’s quite the rush, and can be an amazing, or even terrifying experience. I remember my first few shows at the beginning of my career working with the traveling show, the Las Vegas “Legends in Concert”. Stepping out onto […]
Just Do What You Say You’re Going To Do
As I waited on the conference call line I wondered if perhaps I had gotten the date or time wrong? I re-dialed in to make sure I got the number right, and waited. This was a call set up by my peer, and I was clicking on their link to accept their invitation to connect, […]
JetBlue Signature Service
“Welcome aboard! Are you Mr. Hewlett by chance?” Surprised to be recognized, I said yes and was promptly handed a few items: A blanket, neck pillow, and this handwritten note. Seated in my preferred exit row aisle seat for the 5 hour flight home, I was asked if I wanted a snack […]