The Promise Blog

Customer Service

When Billy Joel Didn’t Play The Piano Man

We’ve all been there: In the audience when a promise was made and then blatantly broken to us. The Boss who lured you to the new job with promise of promotion and more free time, only to see your climb up the ladder stopped as the workload fills your days

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The Promise of Appreciation

  How many times have you been on a plane and thought, “I sure hope this pilot doesn’t succeed today!” Hmmm.  Probably never. As a

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