The Promise Blog

Customer Service

When Billy Joel Didn’t Play The Piano Man

We’ve all been there: In the audience when a promise was made and then blatantly broken to us. The Boss who lured you to the new job with promise of promotion and more free time, only to see your climb up the ladder stopped as the workload fills your days

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Engagement

The Promise to The Family

  I’ll never forget the moment I realized I was the ultimate hypocrite. On a Daddy-Son Day with my then 3-year old boy, Romney, as

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Engagement

The Officer and the Car Seat

Tell me you’ve heard this one before: Officer pulls over driver. Driver claims innocence and challenges of life. Officer sees little children in the backseat

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Business

The Elvis Example

  Recently I had a client asking me to return and deliver The Promise with one big change: They needed all new stories, examples and

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Business

The Promise of Change

  “I’m looking to buy a Subaru Outback“, I told the salesman, “and I have a trade-in.” He looked me up and down, “What kind

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Business

The Fan Experience

  Sitting down to lunch a few blocks from the venue where I had just finished my stage performance for thousands in attendance, I basked

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