The Promise of Community

Tonight at the store we heard shouts of “Someone call 911!” As a crowd gathered my wife and I didn’t want to join in the scene of onlookers, but when we saw a baby boy on the ground and his father pleading in Spanish for help as store employees seemed to be standing around I ran over to see if I could help. Sadly I’m not confident in my ability to revive a child, and gratefully someone else took over as the father knelt beside the 1 year old boy. Realizing I wasn’t helping, and not wanting to crowd around,
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The Promise at Home

In speaking on The Promise to corporate attendees, one of the principles is The Family – AKA The Team. We all work as a Team, succeed as champions as a Team, sometimes share the sorrows of loss as the Team. That is why I call it The Family.  Because once you’ve been through so much in the workplace, on the field of competition, or creating and executing an amazing event, YOU become a Family real quick. The questions asked to end the presentation of The Family segment are as follows: How do you show TRUST in the abilities and Signature
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The Promise from Prison

Where and how do we spend our time? This past 2 weeks I made literally no money at a couple of gigs, and instead donated a lot of time to speak to people who needed to hear The Promise.  Whether it was a youth group, religious events, educators, family counselors, or even in a place where most speakers never dare to go even when invited: The Prison. Granted, it is so wonderful to receive kind comments from audience members as they give immediate feedback on how changing one simple word in their life makes all the difference.  From a “Goal”
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The Promise To Show Up No Matter What

    One of my favorite stories in recent memory comes from my friend, fellow Speaking Professional, Manley Feinberg II.  Check out his web site HERE.  It’s one thing to be committed to a client to speak at their event, sign a contract, book the flights, get everything ready and then realize weather just crushed your chances of making the trip to the remote location.  So you make the call and say sorry, can’t make it.  Bummer. There are Speakers, Performers, and any type of service workers and employees, that clock in, do the job, but just do what they
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2017 Goals vs. Promises

As the NEW YEAR approaches, what are the GOALS you are focused on accomplishing to really hit a home run this coming year? If you’re like me, you realize that sometimes GOALS aren’t enough. Call it what you will: Resolutions * Commitments * Goals I ask the question: “Why Set a Goal when you can Make a Promise?” I’m not saying Goals aren’t important – that would be ridiculous!  We all need to set Goals. But Goals are those pieces we can chop away at.  Usually Goals are associated with numbers, systems, projects. In that case, Goals are good. Where
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The Promise of The Performer Amid Personal Tragedy

  Tonight, just prior to taking the stage, for my final performance of 2016, I just happened to answer a phone call from an old friend.  Watch this video to see the news I received:     It is rare for me to feel this sad.  Carla is a most exemplary person, full of life, wit, so smart and wonderful.  The news of her loss hits hard.  Yet nothing would make her more proud than for me to go out there and lift others with a smile, but how tough is that in this moment? What is my responsibility as
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The Promise of Your Best Work

What is your level of care when it comes to your work? The lady who swiped my card at the store today: she’s just doing a job, didn’t even bother to say hello or converse when I tried to engage with her, just looked down and away.  Luckily there was the storefront manager-turned-bagger who walked up, with a smile, and saved the day with friendliness. So I ask in a different way: What is your Promise of Your Best Work?   There is a certain restroom I find myself in every trip heading out at my hometown airport.  For over
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The Promise That Went Viral: 1-Year Anniversary of Seeing My Wife at Target

  You never think something you write on a whim on Facebook before going to sleep will change your life, nor be read by an estimated 100 Million people in less than a week, and end up landing you as front page news in London, China, India, Brazil, Italy, France, and every major US city.  24 hours after writing the post entitled, “I Think I Cheated On My Wife Today”, we had already been featured as the top story on The Today Show web site, written up in People magazine, and had too many radio, TV, and media requests to
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How A Funeral Can Change Your Business

This week my Uncle David Goates’ Dad passed away.  His name is L. Brent Goates, here is his beautiful obituary. I only knew this man a little bit, saw him at extended family gatherings throughout my life, he didn’t even know my name or who I was, but why would that matter?  He had many grand and great grandchildren to account for in the Goates family of extreme success and prosperity, and he was beloved, revered, and respected by all who knew him. Even though it doesn’t matter really to anyone but me that I’ll be at his funeral, I
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Engaged Employees Make or Break Your Business

Disengaged and uncommitted employees cause more loss of money to business owners than anything else. I’m not talking about non-engaged employees, they at least keep the lights on…I’m talking about disengaged employees that drive business AWAY! Think of the last time you had a GREAT experience at a restaurant, a theme park, or checking into a hotel.  You probably didn’t post anything about it anywhere on the interwebs, you just went about your life, because it’s expected that things ought to just be done well, that’s why you went there! But BAD customer service?  Oh boy!  You’re on every review
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